Effect of Quality of Work Life and Leadership on Job Satisfaction and Performance Workforce at the State University of Medan
Muhammad Arsyad
School of Business, Bogor Agricultural University, Indonesia.
M. Syamsul Maarif
School of Business, Bogor Agricultural University, Indonesia.
Anggraini Sukmawati
Department of Management, Bogor Agricultural University, Indonesia.
DOI: https://doi.org/10.20448/journal.500.2020.73.188.197
Keywords: Quality of work life, Leadership, Job satisfaction, Performance of educators, Structural equation modeling (SEM).
Abstract
The purpose of this study was to determine: (1) the influence of Quality of Work Life and leadership, both simultaneously and partially on job satisfaction (2) the influence of Quality of Work Life, leadership and job satisfaction simultaneously and partially on the performance of education personnel (3) the effect of job satisfaction on the performance of educators (4) the amount of the indirect influence of Quality of Work Life, leadership and job satisfaction on the performance of education personnel. The Research was conducted on educational personnel administrative center of the State University of Medan. The method used is a quantitative descriptive method using a questionnaire and analysis using Structural Equation Modeling. The results showed that the Quality of Work Life, leadership, both simultaneously and partially influence on job satisfaction, and leadership and job satisfaction simultaneously and partially on the performance of education personnel, while the Quality of Work Life does not influence simultaneously but partial effect and results research also showed job satisfaction can significantly affect the performance of educators. From the results of existing research suggests that the Quality of Work Life, leadership and job satisfaction indirectly provide improved performance in the university academic staff.